The rise of artificial intelligence (AI) has transformed many sectors across the business landscape, reshaping how organizations operate. However, the convenience of AI introduces environmental challenges, such as increased energy consumption and hardware waste. These unintended consequences call for thoughtful strategies from chief information officers (CIOs), who must balance technological advancements with sustainability goals. According […]
Dev, can you start by sharing the journey that led you to establish QueryPal and what inspired you to focus on transforming customer support through AI-powered ticket automation? The journey to QueryPal began with my experiences at Google and PayPal, where I saw firsthand the challenges of scaling customer support. I realized that while AI […]
Artificial Intelligence (AI) chatbots have quickly become an integral part of our online interactions, assisting users in a variety of tasks, from customer service to entertainment. They seem to know so much, but where exactly do they get their information? That’s a question many people are curious about. To truly understand how AI chatbots operate, […]